WebHostingPad Review and Interview
WebHostingPad is a hosting company with a comprehensive array of services. There’s something for every business, from an easy-to-use drag-and-drop website builder to powerful website hosting. WebHostingPad offers essentials and more at affordable costs.
I communicated with Jason Newman, WebHostingPad’s founder, to gain some insights into the company. He had a lot of positive things to share with me.
Affordable And Accessible Website Solutions
Since being founded in 2005, WebHostingPad has had one continuous mission; to deliver website hosting and building solutions at an affordable price. The man behind the company intended to ensure that these kinds of services were not out of reach for anyone, even small businesses and individuals. Mr Newman explained:
“The internet was still in its early days, and websites and web hosting were becoming increasingly popular and increasingly more expensive. WebHostingPad was built around the idea that websites should be accessible to everyone at affordable costs, especially for individuals and small businesses, and the company has been aiming to deliver the best value in website hosting ever since”.
WebHostingPad has certainly met its target, with hosting costing from just $1.99 per month with a load of features and extras. The company has streamlined the process of building a website and getting it up and running quickly and easily.
Mr Newman told me more about the value WebHostingPad delivers to customers:
“WebHostingPad offers some of the best value web hosting compared to our competition. Our regular pricing is on-average 50% lower than our competitions’ regular pricing, for the same quality of hosting expected. We help keep costs low by taking many of the “extras” other hosts include by default, such as ad credits or advanced traffic stats, and offer them separately only to clients who need them. This way, we don’t have to inflate our plan pricing to cover these “included freebies” and our clients enjoy lower costs and more personalized hosting”.
A Client-Centric Company
Customer service is at the core of WebHostingPad, which is evident from its range of methods of assistance. On its website, you can access an extensive knowledgebase that contains many articles surrounding a large variety of subjects. You can also submit a ticket, email the team or telephone them, whichever is most convenient for you.
Mr Newman had much to say about WebHostingPad’s customer care:
“Outstanding customer service is one of the core tenets of our business. Our staff are trained to maintain a client-centric focus, ensuring our customers’ needs are the driving force behind our company. Teamwork and communication play a large role in this; we try to ensure we leave detailed notes about every client concern and issue, to more quickly resolve problems, and so that we can tell the customer exactly what happened, what caused it, and how to prevent future issues. This transparency helps us build a rapport with our customers and ensure everyone is on the same page”.
“Our technical support/customer service is one of our greatest strengths. Many of our clients who have dealt with customer service agents at other hosts or companies (particularly tech companies) notice the difference. Our staff are trained to review a client’s case in full, with all relevant notes, before responding, so we avoid many of the back-and-forth canned responses that occur when a support agent doesn’t actually read what a customer has asked.
Additionally, our team will help clients understand what is happening even if they aren’t tech-savvy. Essentially, instead of saying “we fixed it, have a nice day”, our staff is trained to explain the issue to a client in terms they will understand, and explain what has been done to fix it, and what more can be done. There is a heavy emphasis on having a “teaching mindset”, so we can help empower our clients to improve their own website hosting experience should they choose to, though our support is available 24/7 should they need”.
Introducing The “All-Inclusive Power Plan”
The All Inclusive Power Plan is super popular amongst WebHostingPad’s customers. It is, in fact, the company’s best-selling solution. Mr Newman explained:
” Our best-seller is definitely the All-Inclusive Power Plan. As the name implies, the plan comes with everything needed to design, launch, and manage a website, such as professional email, a free website builder, and free SSL security. It’s a great starting point for those new to web hosting, and a solid baseline plan capable of supporting a wide range of websites and needs”.
It’s easy to see why this particular plan is so favoured amongst customers. It costs just $1.99 per month and is eCommerce ready. You will receive access to free analytics tools, a free domain name, as well as a 30-day money-back guarantee. More still, you will get:
- Unlimited MySQL databases
- Unlimited hosting space
- Unlimited bandwidth
- Unlimited email accounts
- Unlimited domains
If you’re looking for something a bit more powerful, then upgrade to Power Plan Plus which is ideal for high volumes of traffic. You will benefit from boosted server power and optimised server speed. This plan costs just a little more at $2.99 per month!
WebHostingPad’s impressive website builder contains over 1000 themes and includes some excellent SEO features. Additionally, you can create as many pages as you like as they are all included in the low web hosting costs.
WebHostingPad’s Plans For Expansion
Mr Newman has some big expansion plans for the company. Jamie told me:
“We’re currently expanding into Asia. We started in the US, and we already had servers/services operating in China and South Korea, but recently we’ve launched servers in both India and Vietnam, along with specially-tailored hosting plans for those markets, a Vietnamese-language website, and support teams in both locations and languages.
Our India office has been established, though it is temporarily closed due to COVID restrictions in the country, and our Vietnam office is due to open next year at the same time as we expand our Vietnam team.
We’re very excited to be doing more in these markets and want to offer a warm welcome to all our new international clients and team members”.
Thank you so much to Mr Newman for his cooperation. WebHostingPad has impressed me with its excellent value for money and its dedication to customer care. Good luck with your future endeavours!