Smughost Review and Interview
Smughost provides a range of reasonably-priced hosting, security, web design and business solutions. To make it even better value for money, every hosting account is inclusive of a free SSL certificate and there are no pesky contracts to keep you locked in!
If all that sounds great, join me as I interview Smughost’s founder, Jordan, to discover more about the comprehensive company.
The Origins Of Smughost
Jordan used his own personal experience with hosting companies as motivation to build something better. He explained some of the problems he had personally encountered:
“Smughost started with one server with a UK data centre and just myself behind the scenes. I started Smughost because I was let down by a few different website hosts, all in different ways. One of the website hosts just disappeared, one kept increasing their prices each month with no reason behind it, and another one didn’t offer any support and there were a few more examples of being let down by hosts. I wanted to start a website hosting business that was reliable, reasonably priced without constant price increases. Having a passion for business and websites made me want to help people with their own websites and businesses”.
How Does Smughost Care For And Support Its Customers?
Smughost has lots of extensive and thorough articles in its knowledgbase to educate its customers on a wide range of topics.These enable customers to select the best web hosting for their needs. For example, you will discover information about backing up your website from cPanel, changing your nameservers and activating a SSL certificate. The available information is in-depth and detailed, many of which is in the form of step-by-step instructions. This makes them perfect for those who are new to these subjects.
Despite Smughost’s extensive knowledgebase, glowing testimonials, and multiple contact mediums, Jordan rates his company’s customer service a modest 8/10. Here’s what he had to say:
“To rate it simply we would rate our customer service 8/10 realistically. We offer fantastic support and will go above and beyond to help each and every person we can. We try and be as accessible as possible by offering email support, ticket-based support through our website, and Facebook chat support. We aim to improve our support in the future by offering phone support and also 24 hour support which is why i haven’t rated it as a 10/10”.
Additionally, Jordan is exceptionally proud of Smughost’s technical support. He told me:
“Our greatest strength is our support which truly goes above and beyond. We are a website host that will try and help with whatever we can. This includes website specific support (e.g. coding, errors, debugging ect). Another great strength is our servers, they are high end servers with great reliability allowing people to have super-fast servers.”
Lots of Different Services From Smughost
Smughost appears to offer it all, from cheap web hosting to website security and even business-in-a-box style solutions like a travel affiliate website and a marketplace website. Jordan spoke about which particular solutions are the most popular amongst Smughost’s customers:
“Our most popular service is our master reseller hosting which allows people to host cPanel accounts & Reseller Accounts allowing them to start their own business. But, our Travel Affiliate Website is also very popular which is a website solution allowing people to start their own travel comparison website and earn money from commission, everything is included and we set everything up”.
Shared Hosting From £1.49
Smughost’s shared hosting plans are very cost-effective from £1.49 per month. What makes them even better value is that each plan comes with lots of inclusive features to further your interests. You will gain access to the company’s website builder, receive daily back-ups, and receive a free SSL certificate.
You will also benefit from Softaculous instant script installer which enables you to install PHP scripts and web apps quickly and easily. Install scripts such as WordPress, Joomla and Prestashop, to name but a few.
For the low cost of the Silver package at just £1.49/month, you will receive 1GB SSD storage, 5GB bandwidth, 1 hosted account, 1 database, and 1 FTP account. Email accounts and sub-domains are both unlimited.
Next up is the Gold package, which costs only £2.99/month. This plan will get you 10GB SSD storage, 20GB bandwidth, 3 databases, 3 hosted domains and unlimited FTP accounts.
The Platinum package, for £4.99/month, offers completely unlimited everything, including SSD storage, bandwidth, databases etc. This makes the Platinum package a favourable choice among website owners that don’t want restrictions.
Reseller Hosting From £4.99
Reseller hosting is a great choice for people wanting to provide their customers with a hosting option. For example, a web designer could offer hosting as an additional service. Smughost offers affordable reseller hosting plans costing from just £4.99 per month for up to 10 cPanel accounts, 15GB SSD storage and 150G bandwidth.
For just £9.99/month, however, you can receive unlimited cPanel accounts, SSD storage and bandwidth, making it an ideal and affordable option for successful hosting sellers, as well as the ambitious among us!
Reseller packages come with all the perks of Smughost’s shared hosting plans including a website builder, daily backups and SSL certificates.
Website Design From £19.99
The Smughost team are website experts so it makes sense that they would offer a web design service. Rather than paying a huge sum upfront and then additional for website maintenance, upgrades, domains and hosting, Smughost offers a convenient plan to cover all of these aspects in one simple monthly payment.
There are two set plans to choose from; Standard and eCommerce. Or alternatively, you can get in touch with the team for a personalised plan.
The Standard costs £19.99/month and includes a 7-page website, professionally designed to your specifications. It also includes a domain name, hosting, updates, SSL certificate, SEO, email accounts and website modifications.
The eCommerce plan, which costs £34.99/month, contains all of the same specs but with eCommerce setup and 15 products added to it.
The Future of Smughost
Smughost has some exciting plans for the future:
“At Smughost, we plan to expand our services by offering more server locations and more services such as VPS hosting and possibly DirectAdmin and/or Plesk hosting. We also plan to continue to expand our range of pre-built ready-to-go website solutions.
We also plan to look at ways we can give back. We have already started providing free domain names to some long-term friends of ours and we plan to give back more”.
Personally, I am keen to see the company’s developments in VPS hosting and the pre-built websites sound promising too.
Thank you Jordan for communicating with me and telling me about Smughost and its achievements. I can’t wait to see what you have in store for the future.