Gurpreet Singh founded Pixpa in 2012 to fill a clear gap in the market. Coming from an architecture and design background Gurpreet saw a real need for a platform that catered directly to creatives such as designers, bloggers, photographers, and artists.
Prior to Pixpa, Gurpreet ran a full-service creative agency called IdeazInc for 12 years. It was his time working as the Creative Director at IdeazInc that inspired the formation of Pixpa.
Pixpa is based in India’s capital city, New Delhi, and is currently made up of a growing team of 18 designers, developers and customer success experts that span 4 countries. They focus their website builder on the creative niche to deliver a comprehensive suite of tools that match exactly what the creative professional requires.
“Pixpa enables creatives around the world to showcase, share and sell their work online with style and simplicity.”
Working closely with creatives at IdeazInc, Gurpreet began to envisage a platform whereby artists, bloggers, fashion designers or any other creative professionals could have complete control over how their work was presented.
Allowing creative professionals to easily showcase and sell their work online with ease, putting them firmly in the driver’s seat of their artistic enterprise. Additionally, Gurpreet is the co-founder of LetterNote, which is an inspirational product design brand.
Pixpa: 4 Pillars of Excellence
Pixpa has clear values that form the pillars of how they approach the whole business. Their 4-pillars are as follows:
- Driven by our customers
- Honest and transparent
- Power meets simplicity
- Our customers are our investors
As a customer-centric company, they are guided by their customer’s needs and create products in response to their requirements. Pixpa responds positively to customer feedback and uses this to guide their business endeavors. They are completely transparent about what they deliver and the fees attached so that their customers have peace of mind.
Pixpa like to keep things simple by providing a feature-rich interface that is really easy to use. Their motto “Power meets simplicity” stands for the fact that they retain all of the powerful features and technology without overwhelming the end user. Ease of use is of a high priority to Pixpa, and it shows with their easy to use UI (User Interface).
Pixpa: Customer Service
At Pixpa they view their customers as their investors. Their company relies heavily on word of mouth which speaks volumes about their high-end approach to delivering quality. Being focused on long-term customer relationships, Pixpa is a provider that you can trust. Many of Pixpa’s customers credit Pixpa for the growth of their online creative business.
To run a successful creative business online, professionals require a solid and reliable team behind them. This is especially true when it comes to the technical aspects, which many creative are not adept at. Actually, many creatives find the whole “tech piece” quite frustrating as they often have no technical knowledge. So having a team that is easily accessible is required. Pixpa answers their customer queries promptly and their testimonials back this up. Many of their clients speak of their reliable, friendly and “speedy technical support” and affordable pricing.
Furthermore, Pixpa offers a generous discount for students, which could certainly lend a helping hand for aspiring artists. Pixpa offers a 15-day free trial, so it is easy to get started and see if Pixpa is a fit for you! No matter where you are in the world, Pixpa offer 24×7 support via email, phone and live chat. I tried out their live chat and they answered within 5 minutes (as stated). I found them to be very responsive and helpful.
Showcasing Artist’s Work Online Via Stunning Portfolio Sites
Pixpa offers a variety of different “Themes” that you can preview on their Themes tab in the header menu. They all look very fresh and clean – so as to ensure your eye is drawn to the artwork in question. A neat feature that they offer is the ability to switch between accounts whenever you want. This is a great option that offers great flexibility for their clients. It is easy to preview the theme to see if it is something that fits your work style.
The feature-rich nature of Pixpa delivers everything that a creative could possibly require to prosper online. This includes the ability to create pricing sheets, set shipping rates, apply discounts, manage orders and with e-commerce enabled albums. Furthermore, artists can easily share their work with clients with private or public collections, with a unique link and a beautiful landing page for each collection. There are a whole host of tools that enable artists to see who is looking at their collection and allow them to manage permissions.
Pixpa Packages and Benefits
Pixpa’s pricing is certainly appealing, starting at just $5 per month. You can even get 2 months free if you are billed annually! You can choose to pay your fees either monthly or annually.
All of their packages come with a stunning portfolio site, with unlimited galleries, pages, blogs & links and have no contracts or hidden commission fees, which is pretty awesome. You can also add on space at any time.
- START PACKAGE – 200 Images, Sell up to 3 products, Free domain name, No commissions, Integrated Client Galleries, 1 GB space for original files for online delivery.
- GROW PACKAGE – Unlimited Images, Unlimited galleries, pages, blogs & links, Sell up to 10 products, Free domain name, Integrated Client Galleries., 1 GB space for original files for online delivery.
- PLUS PACKAGE – Sell online with a full-featured e-commerce website, Unlimited Images, Unlimited galleries, pages, blogs & links, Unlimited products, Manage Inventory & Abandoned Carts, Integrated Client Galleries, 1 GB space for original files for online delivery.
- CLIENT GALLERIES – 10 GB Space for original images, Share, proof, sell and deliver images online, Create unlimited public or private albums, Sell images as prints or downloads, Auto-fulfillment with labs
All of their plans include The ability to connect your custom domain name, a mobile-ready website, a drag-and-drop website builder, fast hosting unlimited bandwidth, Google Analytics Integration so that you can see how much traffic your website is getting and Built-in Social Sharing. As well as free access to all themes and friendly customer support. Additionally, they offer free SSL security on all websites as standard.
- AUTO FULFILMENT – One feature that is hidden inside the “Client Galleries Package” that I feel should be highlighted is their “Auto fulfillment with Labs”. This is another great feature for artists or photographers selling prints. You can connect your Pixpa account to a fulfillment lab of your choice. Taking yet another job off of the plate of the creative and allowing them to focus on what they are great at – “Creating”.
Their pricing is very low, which gives an easy point of access, especially when you consider that they offer an additional 2 months free with annual purchases and a 15-day free trial. There is no need for the creative professional to go anywhere else for their online presence as Pixpa offers hosting, a website, domain name, blog, online store and client galleries in one easy to use location.