Jetorbit Review and Interview

Jetorbit Review and Interview


Jetorbit is an Indonesia-based web hosting company and website builder. With a range of affordable hosting solutions including shared hosting, reseller hosting, dedicated servers and WordPress hosting, along with a low-cost website builder. Jetorbit has all you need to get your website up and running, even if you have an extremely tight budget.

I wanted to learn more about the budget-friendly hosting provider. So, I reached out to Jetorbit’s founder, Gilang and asked him a few questions.

Back To The Beginning

Gilang and his team put a lot of thought into the locations of their servers. They have specifically chosen regions where prices are affordable, even changing their server locations to keep the costs low for customers as well as themselves. Gilang told me all about the beginning of Jetorbit:

“The business itself started late 2011. There are not many local (Indonesia) providers that are affordable with enough specs for modern websites and CMS (such WordPress). So I chose to start my own hosting company. In that time, bandwidth and colocation prices were still high (in Indonesia). We chose colocated servers in the US and Europe region to start. Overtime, the price for bandwidth and colocation began to drop and improve, so we moved all our servers to Indonesia until today”.

Jetorbit’s Customer Service

Providing exceptional customer service should be a big focus for any business. And, Jetorbit lives by this rule completely. When you visit the website, you will be greeted with a chat box for a quick response to queries and questions. Furthermore, Jetorbit’s tutorial page is jam-packed with useful articles and guides.

I asked Gilang how he would rate his company’s customer service. Here’s what he told me:

“I am rating it 9/10, 1 left is for improving. We still need to improve and we like new challenges. We answer all questions within 10-15 minutes and solve issues (if they have any) within 24 hours. We do have documentation so that users can browse any tutorial or troubleshoot there. We have excellent, fast, and responsive customer agents, and fast problem-solving for users needs”.

I really liked this answer from Gilang, particularly the aspect of continuous improvement. I’m also impressed by the super-fast response times of Jetorbit’s agents.

Secure And Robust Services

Jetorbit has a strong emphasis on providing powerful and secure services. First and foremost, the company makes use of technologies like Litespeed and Litespeed cache, to boost website speed and load time, as well as its performance. Jetorbit promises a 99.9% uptime.

Secondly, customers will benefit greatly from Imunify360, which will protect websites from hackers and cyberthreats.

Gilang told me a bit about this side of his business:

“We run our own infrastructure so we can get the benefit of strengthened security and make/build services that users want”.

Affordable Shared Hosting Packages

Jetorbit has 8 beautifully-named affordable shared web hosting packages available. The cheapest hosting option has an unbeatable price of IDR 12,650 per month which currently converts to just 66p!

At the other end of the Spectrum, the most costly option is IDR 70,000/month which is equivalent to just £3.64. Take a look at the table below to compare the specs for these two plans:

  Pluto Jupiter
Storage 300MB SSD 15GB SSD
Domains hosted 2 Unlimited
Bandwidth Unlimited Unlimited
Free domain No Yes
Price £0.66 £3.64

WordPress Hosting Packages

WordPress hosting customers will benefit from access to premium themes and plugins. They will also gain access to cPanel, weekly file backups, and daily database backups. And, like the shared hosting plans, all WordPress plans come with unlimited bandwidth.

The lowest-priced WP plan costs £3.07/month. This will bag you 10GB SSD storage, 2 CPU cores, and 1GB RAM. The most expensive plan, on the other hand, costs £8.80/month and includes 55GB SSD storage, 3 CPU cores, and 3GB RAM.

More still, all plans come with a free domain!

Managed Cloud VPS Packages

Jetorbit offers great-value managed cloud VPS plans to suit a range of budgets and needs. The company manages aspects like OS installation, server tuning, and application installation, to name just a few. This handy service enables customers to concentrate on other aspects of their website or business such as website content and marketing.

Prices for Jetorbit’s managed VPS plans vary greatly. They range from £7.80 to £65.37/month and there is a variety of server locations available. With the cheapest plan, you will receive:

  • 1GB RAM
  • 1 CPU core
  • 25GB SSD storage
  • 1TB bandwidth

And, with the most expensive plan, you will receive:

  • 8GB RAM
  • 8 CPU cores
  • 100GB SSD storage
  • Unmetered bandwidth

Cloud Hosting Coming Soon

Soon, Jetorbit will launch its cloud hosting services. It is described on the Jetorbit site as being “more powerful than others”. Although there are no details at this time about prices or inclusions, Gilang told me this:

“We plan to offer cloud hosting for better performance but easy for the end-user to use”.

I’m looking forward to seeing more details about the cloud hosting once it’s launched!

Lastly, thank you to Gilang for speaking with me about Jetorbit. I’ve been amazed at the low prices as well as the in-depth tutorials available for all. I’m also impressed with Jetorbit’s speedy customer service agents and I think that 10-15 minute-response times is a great achievement.

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