Who is IdeaHost?
A lot of people don’t know much about IdeaHost, because it was only established in 2015. We decided to delve into the host to get all the details before you buy. We want you to have the very best hosting. Like most major hosts today, they have 24/7 online support which we found useful and they even back their claims with a 45 day money back guarantee if you’re not satisfied. While they don’t have as many packages and hosting plans as other hosts do, they do offer quite a wide variety of different options for people on different budgets.
Packages & Pricing
Some of the standard options you get with your purchase are items like the following:
- Completely unlimited domains
- A free domain name with your purchase
- Free email addresses
- Access to marketing tools
- A website builder
- Thousands of templates to use for quick website publication
IdeaHost however does not offer multiple shared hosting packages like other hosts. The only option we were presented with was a $2.99 monthly shared hosting package which included all of the features listed above. The pricing structure sounded relatively low so we had to investigate further and see what people were saying about the hosting.
To our surprise, there was a lot of overwhelming positivity. Most of the social mentions we discovered about IdeaHost were relatively positive and very few negative comments. The hosting plan offers great value for the money. Included with the packaging comes access to a 24/7 support team via phone and email. There’s also online tutorials for those who are problem solvers like us and prefer to avoid technical support if we can’t help it.
So while the packaging options do seem kind of sparse, we found a lot of great value from the one package that IdeaHost offers. If you need a shared web host on a budget, this is definitely a one stop shop for your needs. However, you may not get a lot of use out of this host if you plan on creating something that will have a heavy amount of traffic. While there is unlimited data, there is a point where unlimited data can clog up a shared server, bringing down websites.
IdeaHost utilizes control panel (cPanel), so if you’re not familiar with that, don’t worry. It’s relatively easy and straight forward. cPanel has a button for one stop installation of popular software such as WordPress or Joomla (seriously though, go with WordPress). We wanted to try to setup an ecommerce store through IdeaHost and we were surprised with how easy it was. Usually, we have to hire an expensive developer to help not only develop but maintain the backend for the cart functionality.
There’s easy one click PayPal integration, a shopping cart based on your own personal preference and thousands of templates available for your design preference. Users with little to no technical experience won’t have to worry because we wanted to test out the drop and drag website builder and we were surprised with how easy it was. We simply picked a template that we liked and clicked install.
If you want to setup a blog, there’s a step by step guided tutorial that sets up the entire blog for you. Through WordPress, you can have access to thousands of templates and plugins to help enrich the look of your site for you, no extra cost necessary. The tutorials were immensely helpful whenever we ran into a snag but we didn’t really run into too many issues that couldn’t be fixed in a hurry.
Performance & Uptime
IdeaHost has a relatively solid ping, coming in at a mere 20ms from our end. This is great for the response time and excellent for people who intend on using script heavy websites, as they generally take longer to load. IdeaHost offers a guaranteed 99.9% uptime on your web hosting service. When we contacted them to get more details about this guaranteed 99.9% uptime, we were told that it was backed by a one month guaranteed credit if our service ever fell below 99.9%.
However, you should be aware that with any host, planned routine maintenance doesn’t count as downtime but we never saw a site go down as the result of planned routine maintenance. We also never experienced any kind of downtime with any of our sites, so we can confidently say that the uptime of IdeaHost is a 10 out of 10.
As far as performance goes, we’ve loaded WordPress based sites on IdeaHost with plugins and still have relatively smooth loading times. Our average ping to IdeaHost.com and our sites hosted there usually results in a low ping of 20ms.
Tools & Options
IdeaHost comes with a large plethora of tools that some hosts don’t offer and some do offer but for a varied price. We were thrilled to see so many tools and functionality bundled up all into one low priced offer. These tools are all free when you purchase hosting from IdeaHost.
- First, you have the core features which include storage space, unlimited bandwidth, unlimited domains and unlimited MySQL databases for the hardcore bloggers.
- You’ll also have access to your own free personal email, built in cPanel webmail, a free virus checker, an auto responder and an email forwarder.
- Access to thousands of templates for people who want to build a site without programming knowledge.
- A setup wizard that will guide you through the customization and setup of your website or blog.
- Hundreds of dollars in free advertisement and we were even given online marketing guides that helped us make good use of the free advertising credit we were given.
- While there’s not a lot of options in regards to the hosting plans we were given, the low price of $2.99 a month is really hard to pass up.
- We were also given a free gigabyte of storage in Justcloud.com.
The technical support aspect of IdeaHost from our experience was amazing. Phone calls were answered in a mere matter of minutes but we never had to make too many phone calls. We were even offered a guaranteed 45 day money back resolution in our contract but thankfully, we never had to use it. The support of IdeaHost is over the top and these people really go above and beyond to make sure their customers are happy from our experience.
Pros & Cons
- Super customer service
- A really fast server response time
- Various tools and options for free for all customers
- Shared hosting for people on a budget
- Free pay per click advertising credits
- There’s no other packages to compare the $2.99 package too as it’s the only option
For people looking to start a blog, a small website or even a store, this is the perfect small business hosting solution. Their shared hosting is super cheap at $2.99 and we were amazed by every aspect of this company, even though their pricing point was so cheap. We were given access to a lot of amazing tools, including templates to help us build a website for free.
If you need a relatively cheap website, you won’t be disappointed and the cost of trying out a website is only a mere $2.99 a month. If you’re dissatisfied, take their 45 day money back guarantee offer up and get your money back. We give this host a solid 9 out of 10 at least. Excellent host for the price.