Reviews

Hostwinds Review


Hostwinds is an award-winning web hosting company founded by Peter Holden, CEO in Dallas, Texas, US. Hostwinds was founded in October 2010 with a strong manifesto to treat each one of their customers as a member of the family. This approach seems to be working extremely well for Holden.

Hostwinds is in the Inc 500 as one of the fastest growing hosting companies in the US. Hostwinds became well known early on for its Minecraft hosting, where they offer an uninterrupted, lightning fast internet service.

Born out of a frustration with available web hosts, Hostwinds was created by Holden when he was working as a back-end developer. Holden started Hostwinds when he was just 20 years of age after he was tasked with the job of moving a company’s websites from one host to another. That experience was not pleasant, but it gave rise to Hostwinds. A company that would be so successful, that it would join the Inc 500 list in a very short space of time.

Customer Service is at the Heart of Hostwinds

Because Hostwinds was created to fill a customer service void in the hosting space, they are extremely passionate about the level and speed of customer support offered.  Waiting around for an answer from live support or ticketing systems can seriously hold up a project. Therefore the whole focus with Hostwinds is to ensure super fast customer support so that their clients can get on with their business.

Hostwinds have a clear escalation system in place, whereby their customers can request in-depth assistance should they have an issue. They offer caring and supportive technical assistance that treats their customers like a family member.  Hostwinds provide a really clear, comprehensive knowledgebase that you can use to navigate their systems and infrastructure.

Hostwinds states that:

Our goal is to always go the extra mile, ensuring our clients are successful, secure, and satisfied.

The team over at Hostwinds is dedicated to ensuring that everyone is always well looked after. They aim to not just sell, they want to provide a world-class support system for their clients. Building long-standing customer relationships with their customers is something that Hostwinds excels at.  Hostwinds vows to be completely honest and transparent with their customers. Additionally, they aim to be thorough and prompt with their response times.

Customer service remains at the heart of Hostwinds and is something that they work tirelessly at every day. They are always enthusiastic and willing to help their customers 24hours, 7 days of the week.

White Label Reseller

Hostwinds offers a comprehensive white label reseller service whereby people can quickly set up their very own hosting company, powered by Hostwinds. Resellers can take advantage of the full suite of services offered by Hostwinds and put their own brand or spin on things.  Therefore their resellers can offer Minecraft servers, VPN servers, VPS (KVM, OpenVZ, Windows), cloud hosting, multilocation redundancy, custom load balancing solutions, shared web hosting and reseller hosting.

The multilocation redundancy feature is neat because it allows users to have one single IP address across a variety of locations.   Hostwinds has data centers in two locations in the US. They have a state of the art data center in Dallas with onsite staff, and another datacentre in Seattle, WA.

Hostwinds Data Center

The Hostwinds datacentre is located in the Dallas Infomart. This gives the company a competitive advantage when it comes to the hardware that they have at their disposal at the Infomart. Allowing Hostwinds to offer super-fast fiber-optic powered internet at low low prices.

One really awesome feature of their hosting is that they offer an impressive 100% uptime due to their truly redundant A+B power systems.  When it comes to cooling, the servers are cooled naturally by the outside air and backed up with N+1 Chillers.

Hostwinds Security Systems

Protecting their customer’s data is of extreme importance to Hostwinds. For this reason, they provide 24/7 Armed Security, all entrances are secured with Check-in Stations, They have surveillance cameras that provide recorded video and also they offer a 24-Hour Staffed Network Operation Center.

Minecraft Servers

The Minecraft servers at Hostwinds are very popular. Their Minecraft servers were created in the initial instance for a team member who is passionate about Minecraft. The product was then tested and rolled out to their customers.  Because they own all of their equipment, Hostwinds can offer 100% uptime required by their Minecraft customers.

There was extensive testing done to make sure that their  Minecraft servers are the very best they can be. For this reason, Hostwinds attracts the attention of millennial gamers who want the best servers for gaming.

Award Winning Inc 500 Company

Hostwinds has been recognized as one of the 500 fastest-growing private companies in the United States. This is based on their annual revenue. They were number #1 for Tulsa and #98 for the US. This could be down to their outstanding dedication to customer support.

Hostwinds Packages and Benefits

Shared Hosting Packages

No matter what size of web project that you have in mind, Hostwinds will provide a solution. They offer 4 shared hosting packages. All of their shared hosting packages are set up instantly and feature unlimited bandwidth and unlimited disk space, the only difference is in the number of domains you want to host with them.

The shared hosting with Hostwinds offers all of the latest features of great hosts, such as Softaculous auto installer ( so that you can install sites in one click), cPanel, unlimited MySQL databases, free SSL certificate, unlimited FT accounts, nightly back ups, unlimited email accounts and much much more.

Business Hosting Packages

The business hosting with Hostwinds follows a similar pattern to their regular shared hosting. However, there are higher resources and fewer customers on the business accounts.  Their business hosting comes with one free domain name if you select annual billing.

  • Basic Business Hosting: Allows for a single domain to be hosted
  • Advanced Business Hosting: Allows for 4 total domains to be hosted
  • Ultimate Business Hosting: Allows for unlimited domains to be hosted

The table below demonstrates the differences between their shared and business hosting.:

Cloud Hosting with Hostwinds

Creating your cloud server with Hostwinds is super simple. You can get up and running inside just 30 seconds. They have a clear process that allows you to select what OS (operating system) that you prefer, install apps, create templates and select your location. The fact that you can select multiple locations to deploy your server is a great bonus.

VPS

Hostwinds offers a full array of VPS hosting packages on both Windows and Linux, managed or unmanaged.

Dedicated Servers

At Hostwinds you can choose from a great number of dedicated servers. Then you can configure all aspects, from selecting your operating systems, like Ubuntu, Debian, CentOS, Windows or Fedora. To choose your hard drive and  RAM. As well as this you can select how much outbound bandwidth you would like. This starts at 10TB and goes up to Unmetered. You can decide if you want RAID to further protect your data, and also select the number of IP addresses you require.

All in All

Hostwinds is a very impressive web hosting provider who is clearly making their mark in the online space. The fact that they rate their customer service above all else, clearly shows that they really care about their customers. They offer everything that you would want from a web host, topped off with the best customer support available on the market today. Whether you are looking for shared hosting for an individual or you want a larger business server with all of the bells and whistles, Hostwinds is sure to have the best possible solution.


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