Hostens is a low-cost hosting company that charmingly describes itself as “A home for your website”. The Hostens site itself is incredibly welcoming with beautiful, colourful imagery and a pleasantly cute hamster mascot!
But far more than having a visually-appealing website, Hostens features incredible prices, 24/7 support, and a robust hosting platform built with “enterprise-level hardware”.
After looking through the Hostens site, I was really keen to uncover more about the company by interviewing its founder Arvydas Štrausas; the man behind the mascot. Arvydas was kind enough to cooperate with me by answering my questions.
A Long History In The Hosting Industry
Arvydas has served the hosting industry for many years, gaining valuable skills and experience along the way. He explained where Hostens began:
“To launch Hostens was quite a mature decision. Hostens is a branch of the leading web hosting company operating in Lithuania. So our experience within the web hosting industry, our infrastructure, and our talented team that we are very proud of, encouraged us to go global by launching Hostens.
Based on our numerous calculations and observations, we decided to enter the market with low prices and hosting packages with no hidden conditions. We offer really high-quality services at affordable prices and we do not mislead our customers with offers made for marketing purposes that seem so attractive at first glance.
During my 20 years in this industry, I have noticed that so many hosting providers manipulate their customers by using specific keywords, such as “unmetered” or “unlimited“, not disclosing the final price, etc. We decided to make Hostens completely transparent and straightforward and do our best to make our customers’ lives easier. I believe it has paid off as today Hostens, together with its parent company, serves more than 150,000 customers worldwide”.
A Fantastic Go-To Company
Hostens is a great all-rounder as it offers plenty of services and solutions. Among others, there is a fantastic website builder which is free with certain hosting services, bargain shared web hosting packages, easy domain registration, and several essential security solutions.
Arvydas told me more about the feature-rich company:
“When it comes to features, we offer everything that big players do. I mean the latest HP ProLiant DL360 Gen10 servers, cPanel control panel, the full set of payment methods including cryptocurrency, the Spam Filter, SSL certificates, website builder, and everything you need to have to launch, secure, and manage your website.
Talking about infrastructure, we have a certified Tier III data center located in the midpoint of Europe, in Vilnius, Lithuania. Our data center meets the highest safety, power supply, and network standards”.
Outstanding Value For Money
Hostens offers outstanding value for money across all its solutions. You can expect low prices whether you’re choosing shared hosting, VPS hosting solutions, reseller hosting, or anyone of its other available services. Arvydas explained:
“We offer all-round solutions for any hosting needs: shared hosting, VPS hosting, VPN services, website building, and security certificates. However, our core service is web hosting.
All of our shared hosting plans offer perks, such as a 70% discount if you purchase web hosting for three years. Therefore, you can have a stable web hosting for as little as $0.90 per month. And the most important thing is that this price doesn’t increase later. Moreover, a free domain and a website builder are included in that price. You can create your entire online shop, blog, or whatever you need by paying less than one dollar per month. So that makes our web hosting packages really popular and competitive within the market.”
Considering the price and all the inclusions, it’s not surprising to me that Hostens shared hosting plans are the company’s most popular. For that $0.90 per month Arvydas was speaking of, you will get:
- 10GB disk space
- 1TB bandwidth
- 10 websites
- 10 databases
- 100 email accounts
VPS is only a little more expensive with prices beginning at $1.20 per month. And, reseller hosting is also good value for money with plans from just $1.80 per month!
How Is Hostens’ Customer Service?
The Hostens team consistently monitor their level of customer service and are always looking for ways to improve. They do this by regularly asking customers for honest feedback and ensuring high levels of communication at all times. Arvydas had more to say on the subject:
“I believe only customers’ feedback can best measure the quality of our services. Despite the reviews, we conduct an annual customer satisfaction survey. Also, we’re really active on social media by talking with customers and listening to their feedback. I would say, based on reviews received on various platforms, we’re doing really well. On Google and Trustpilot, we’re scored 4.2 from 5, at Hostadvice 8.9 from 10”.
“one of the greatest strengths I believe is our people working here at Hostens. They are always willing to take an extra step to solve our customers’ issues. Also, as we’re a relatively small company, which makes us more flexible and more relaxed than some well-known web hosting giants, according to our customers”.
What Are Hostens’ Future Plans?
Hostens has some big plans for the not-too-distant future. Arvydas told me:
“Our nearest plan is to create a useful affiliate program that we will develop in conjunction with our partners to benefit our customers. And of course, to continue developing and increasing the performance of our current services”.
These will no doubt have a fantastic impact on Hostens and its customers.
To conclude this interview and review, Hostens is a friendly, approachable, and cheap hosting provider with lots of positives going for it. I really like the laid-back atmosphere of the website and the hamster welcoming mascot adds a unique touch. Perhaps most impressive though, is the amount of features you get for your money.
Last of all, I would like to thank Arvydas for speaking with me and sharing all these details about Hostens. It’s been a fantastic learning experience.