GigeNET Interview and Review

GigeNET Interview and Review


GigeNet was originally established in 1988 under the name Global Web Host. Much has changed since then and the founder, Ameen Pishdadi, adapted the company name gigeNET in 2003 to compliment his new and improved services.

We had a chat with Ameen to explore more about GigeNET and what they do for their customers.

An Ambitious Move

GigeNET Homepage

Ameen began his business with the firm belief that he could provide a better quality, more affordable service with superior support than the available server companies at the time. He told us “There was a lacking of high-quality hosting companies. Most did not provide very good support, had poor networks and expensive services. We saw that we were able to host our own sites on our own equipment and we felt we could. This allowed us to start offering the ability to sell hosting at an affordable price with the quality we expected as a customer”.

They now have a huge selection of hosting services and infrastructure to choose from, meeting the demands of businesses around the US.

DDoS Protection From GigeNET

DDoS attackers find a vulnerable point within a system and use that vulnerability to flood the system with bots. The end result is a server crash, and ultimately a compromise in your important data. The damaged caused from a DDoS attack can be permanent and costly.

GigeNET are the first company to offer scalable DDoS attack protection with their optional dedicated server add-on. This add-on filters out malicious traffic, effectively protecting your business from DDoS attacks. This optional extra costs just $125, which we think is a small price to pay for security and peace of mind.

Looking at GigeNET’s Dedicated Servers

Dedicated Server Hosting From GigeNET

GigeNET proudly offer “unmatched” dedicated server solutions that are powerful and robust. They even guarantee an incredible 100% uptime and a 15 minute response time to tickets!

Choose from a Single Processor, Double Processor, and Managed Servers, depending on your needs.

Ameen told us “Nowadays customers have a lot of options so if we don’t keep up with everything and stay on the cutting edge, and continue providing top-level services and support, we will slowly start fading away as a company”.

For this reason, GigeNET has consistently remained at the top of their game, working with “cutting edge” technologies to bring their customers an outstanding service. Servers they offer include the Intel Xeon 1541, the Intel Xeon Silver 4114 and the Intel Xeon E5-2630 v4.

Looking at GigeNET’s Cloud Hosting

When you choose one of GigeNET’s cloud hosting options, you get a highly-flexible and customisable package with optimum performance and efficiency. Managed by dedicated servers, the company’s cloud hosting plans are both fully scalable and affordable.

GigeNET’s cloud hosing services begin at $12.50 per month, which equates to just $0.0186 per hour! With this plan, you get 30GB SSD disk space, 1GB memory, 1 core vPCU and a 1TB per month transfer.

Their premium package is $120.00 per month and allows 360GB disk space, 16GB memory, 4 cores vCPU and a 5TB per month transfer.

Supporting Their Customers

GigeNET’s Customers

GigeNET value each and every customer and have an impressive customer retention rate of 99%. They want to be “Your Partner For Life” and prove this with their 24/7, 365 day technical support. So, if you have any questions or run into any problems, a technical engineer is always on-site to help.

Ameen told us that it’s GigeNET’s level of experience and support that sets them apart from their competitors. He explained “We do not outsource anything to third-parties, all of our support staff are in the US and speak English fluently. We also have been around for more then 20 years in the industry, so we are not a fly-by-night company”.

Future Plans and Goals

Naturally, we wanted to know what the future holds for GigeNet. On this note, Ameen told us his plans and goals “We are in the midst of redesigning our customer portal. There will be some really neat features coming out soon, and we also are looking at expansion into other markets”.

Ameen continued “We want to continue to be a pioneer in the industry, continue evolving and coming up with newer and better ways to offer hosting solutions to our customers. Eventually, we will be wanting to have a presence in Europe and Asia also”.

Ameen has been ambitious from the start and it’s evident that his ambition continues to pay off. With GigeNET’s strong focus on security, affordability and scalability, we believe the future looks bright for the hosting company.

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