AVADA Review and Interview
AVADA has a variety of apps that have been specially developed for eCommerce stores. Keeping up-to-date with all the latest eCommerce trends, AVADA aims to provide ease and simplicity when carrying out tasks such as SEO, tracking orders, social marketing, and email marketing.
AVADA was founded by Mr Sam Thomas, who was kind enough to answer my interview questions for this review.
The Beginning Of AVADA
Established in 2019, Avada is a relatively new business. However, Sam has plenty of experience in the industry, having already established a widely-popular Magento extension builder; Mageplaza. Sam told me about the beginning of AVADA:
“AVADA was first established in the middle of 2019. Before that, I built Mageplaza – the most popular extension builder for Magento 2 – for 6 years. It can be said that AVADA Commerce is a child which is inheriting all of Mageplaza’s elite and experiences over the years.
I realized a potential opportunity in the very dynamic market: Shopify. Also, I witnessed a lot of Shopify merchants who are struggling building their stores, and making their dreams come true because of a little budget or a lack of technical knowledge, etc. As a result, I tried to draw the most simple, saving and ultimate app development plans then started to build them with my team. AVADA Commerce mission at the beginning: Helping 1 million merchants to grow their businesses”.
Top Apps From AVADA
AVADA has 9 apps available altogether, each one designed to help boost your business and your sales in their own way. There are, however, a few apps that outperform all the rest in terms of popularity. Sam told me which ones are the favourite amongst AVADA customers:
“We have 9 apps on Shopify App Store currently, and the number will surely grow. And I can say the most loved aps by online merchants are SEO Suite, AVADA Email Marketing and PDF Invoice. They’re used by over 20k stores on Shopify and Magento with the great rating that we are all proud of. (4/9/5)”.
AVADA Email Marketing
AVADA’s email marketing solution platform is currently helping over 37,000 businesses to simplify their email marketing efforts. With more than 1 million downloads and an impressive 5/5 rating, AVADA is helping businesses to grow and reach their full potential.
Customers will enjoy features like email marketing automation, Building and customising segmented email marketing campaigns, and access to all you need to create perfectly-timed exit-intent pop-ups to encourage more conversions.
Furthermore, customers can get AVADA Email Marketing for free with the basic plan. There is also a Pro plan option, which costs just $9/month, as well as an Enterprise plan which can be customised to your requirements.
AVADA’s SEO Suite
The SEO Suit from AVADA has many benefits that will make your SEO tasks easier and more efficient. On the Shopify app store, it currently has 768 reviews and an overall rating of 4.9/5, which is very impressive.
Users can take advantage of features like:
- SEO analysis
- Social meta previews
- HTML sitemaps
- Meta tags and rules
- Image optimization
Furthermore, SEO Suit is completely free to download and use, and AVADA even promises to keep it free forever!
AVADA’s PDF Invoice App
PDF Invoice allows users to create visually-appealing billing documents and automatically deliver them to their respective customers. Customise templates for orders, invoices, shipping labels and refunds, and add your company’s details such as name, phone number, and VAT.
PDF Invoice supports almost 70 different languages and has an overall Shopify App Store rating of 4.8/5. Choose from the Free version or the Pro version for $9/month. Both versions are packed with features such as:
- Unlimited templates
- Unlimited invoices
- Automation emails
- Print order at store front
Looking At AVADA’s Customer Service
I asked Sam about AVADA’s level of customer care and he highlighted the many, many, positive reviews on the Shopify App store which are testament to the high level of satisfaction amongst customers. Here’s what told me:
“If you open any AVADA app on Shopify App Store – the biggest and only market for selling Shopify apps, you will see how customers love our support services. Most of the reviews there do say that they did experience awesome customer services. And we can always be proud that this is the biggest strength of AVADA.
Right from the beginning of the company, I realize that a strong customer service will bring customers wow experiences and increase returning clients. So I put a lot of time into recruiting and training our support team, including customer success, technical support and core developers. We do every week training and usually learn from other success companies to improve day by day. That’s how our team keeps the great support services for years”.
The Team Behind AVADA
When I asked Sam what aspect of AVADA he is most proud of, he had some really great things to say about the team he works with:
“There is no second thought about this question for me: It’s people. Yes, it is exactly our amazing team, who put a lot of effort, focus and their enthusiasm into their work. I love every single person in my team and respect them. For the toughest moments, they still spend time with me and help customers to grow, which I cannot say thank them enough”.
AVADA Is Looking To The Future
Like any great business, the AVADA team have some definitive goals in mind that they continually work towards. Sam explained his plans for the future of AVADA:
“Keeping the mission of AVADA in mind: helping 1 mil merchants grow their businesses, AVADA is focusing on the biggest project now: AVADA Email Marketing. This is an SAAS product for multiple platforms and currently we are serving Shopify and Magento 2 stores already.
AVADA Email Marketing allows you to send Automation emails/SMS, Newsletter emails/SMS and collect leads by Popup, Spin to win as well as manage your customer data like an CRM system. It is promised to bring an ultimate and saving solution for any online shop who wants to sell more via email marketing”.
I’ve really enjoyed speaking with Sam and learning all about AVADA. I wish Sam and his team the best of luck meeting their goals!